Shipping and return policy
Shipping
Shipping rates are automatically calculated at checkout.
Orders are typically delivered within 5–7 business days after processing.
Returns
We accept returns on unused, unopened items within 7 days of delivery. Items must be in their original packaging with a receipt or proof of purchase.
To request a return, please contact lefeteshop@gmail.com
If approved, we’ll provide the return address. Customers are responsible for return shipping and purchasing their own return label. Returns sent without approval will not be accepted.
Damages & Order Issues
Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
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Sale items are final sale and not eligible for return.
If you’re unsure about an item, feel free to reach out before purchasing.
Exchanges
We do not offer direct exchanges. To receive a new item, please return your original item (if eligible) and place a new order once the return is approved.
Refunds
Once your return is received, we’ll notify you of approval. Approved refunds are issued to the original payment method within 10 business days. Processing times may vary by bank.
If more than 15 business days have passed since approval, please contact lefeteshop@gmail.com
Thank you for supporting our small business!
